Ah right, Rigify is an addon. Didn’t remember that. It comes with Blender though, natively activated. And so they are responsible for it.
I feel with you here that your reports gets closed. But i can also understand why they are closed. The developers can just fix what is reproduceable.
All that you can do is to make the report in a way that they can deal with the bug. So make videos for example, screenshots, and always make sure that the bug can be reproduced. When you cannot reproduce it, then they cannot fix it. This frustration lives at both ends …
Hm, maybe you could ask at https://devtalk.blender.org/ or Blender Artists if somebody can help you with reproducing the buggy behaviour.
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