Windows Installer / Gets Blocked (because of missing Author)

davis's picture
Project: 
Bforartists Tracker

When trying to install BforArtists with the Windows installer I get a warning, that the author of the software is not known and it is potentially dangerous.

If I override the suggestion from windows and click install anyway, my Antivirus (AVG) detects it as dangerous ( which I believe it is not. I-m so happy Wink ), blocks it and sends it for analysis to their server.

Not sure how you could "sign" the installer to avoid this?

Status: 
Closed (won't fix)
Priority: 
Normal
Category: 
Bug report
Component: 
Miscellaneous
Assigned: 
Unassigned
Reporter: 
Created: 
Wed, 09/13/2017 - 20:54
Updated: 
Fri, 09/22/2017 - 09:55

Comments

11
Reiner's picture

Hey Davis,

Thanks for the heads up. I fear there is no solution besides to report the false positive to AVG. Which you already have done. Let's hope this solves the issue with the next update.

The other solution would be to get rid of this crap. Nothing worse than a permanently running antivirus software ...

davis's picture

Most other software does not come with such severe warnings, so I am not sure into which database you would have to include the installer to be considered safe also from Microsoft?

Reiner's picture

It's arbitrary. And not under influence of the developers. Sometimes it's enough to enable internal zipping already, which i have. Not readable by Antivirus = must be evil like hell.

I battle since many years against false positives with my games and softwares. But let's wait how quick AVG reacts here, and what the result is. Maybe we have really the very unlikely case that something has made it through at my end. Even when i scan regularly. Avast doesn't detect problems with the installer here.

Draise's picture

I can confirm, even without AVG or any other third party antivirus, I just use Windows 10 and it regisetered it as "unregistered". Gave it the go ahead anyway.

Reiner's picture

Thanks for the report Draise. Then we have a bigger problem than thought -.-

I don't have Windows 10. What does "unregistered" mean?

 

Reiner's picture

Just curious, did the installer for the previous version work? Maybe i lost a setting while migrating to the new version.

Draise's picture

Tried out the 0.9.2 installer and it didin't give me the warning. Tried out the 0.9.4 installer and sure enough.

Here is some info I found digging a little on certification and how to include it into installers, but you must have done it right earlier with the 0.9.2 installer.

 

Image: 
Reiner's picture

Thanks for this shot Draise. And nope, there the digital signature is also off I-m so happy

Let's have a look if it helps to build the installer with signature Smile

Reiner's picture

Some readings later ...

What the heck did Microsoft do with exe installers? This is crazy. I would have to BUY a certificate. That's around 500 dollar a year. And this will definitely not happen. This means our installers will not be certified.

I still wonder why it doesn't moan with the 0.9.2 installer. All settings are the same Sad

 

Reiner's picture

No solution. There is nothing that we could do here, besides buying a license. So closing this issue as unresolveable ...

Reiner's picture

Status: Active » Closed (won't fix)